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  • Tracked 48 delivery · £3.99
  • Tracked 24 delivery · £5.49
  • Packed and posted within 1–2 working days
  • 30-day returns from the day your order arrives
  • Playthings for whiskers, paws, ears and feathers
  • Shipping across Great Britain
  • Visa, Mastercard, Amex and Discover accepted
  • Questions? support@petmonkey.co.uk

Pet Monkey

Legal Notice

Business information for Pet Monkey, an independent UK business in Woodbridge, Suffolk: address, email, phone, support hours and complaints contact.

Last updated: 9 October 2026

Pet Monkey is an independent UK business based at 1 Old Park Farm, Woodbridge IP13 0LZ, United Kingdom. This page sets out the business details for petmonkey.co.uk and how to contact us.

Business information

DetailInformation
Business namePet Monkey
Legal business namePet Monkey
Business typeIndependent UK business (not a limited company, so there is no Companies House number)
Business, dispatch and returns address1 Old Park Farm, Woodbridge IP13 0LZ, United Kingdom
VATNot registered for VAT (no VAT is charged)
Emailsupport@petmonkey.co.uk
Phone+44 7479 779826
Email reply timeWithin 1 working day
Websitepetmonkey.co.uk

Support hours

DaySupport hours (UK time)
Monday10:00–19:00
Tuesday to Thursday10:00–20:00
Friday and Saturday10:00–21:00
Sunday10:00–19:00

Complaints

If you have a complaint, please contact us by email, phone or post using the details above, and we will try to resolve it. If we cannot resolve it, we will tell you in writing.

You can also get impartial advice from the Citizens Advice consumer service (or Consumer Advice Scotland if you live in Scotland).

Our policies